Author Archive for Paul Kleinknecht
By Paul Kleinknecht | Published: Thursday, June 28, 2012
Desire2Learn's Spotlight on Customer Success - Part 2: Paul Kleinknecht, Director, Account Management
In part two of our new “Dedication to Customer Success” series – part one featuring Craig Walford can be found here – we sat down with Paul Kleinknecht, Desire2Learn’s new Director of Account Management. Kleinknecht has a proven record of delivering on client success, with experience in high-level management roles at several award-winning companies including Research In Motion (RIM) and Henry Schein Arcona. While at RIM, Paul held various customer-facing roles incl...